We’re Here to Help
The Rigel Markets support desk is available to answer account questions, discuss partnerships, and guide you through our upcoming launch. Reach us anytime at support@rigelmarket.com.
Contact Channels
We are progressively expanding our service coverage. For now, email is the fastest way to reach the Rigel Markets team.
Email Support
For all enquiries—including accounts, partnerships, and platform information—write to support@rigelmarket.com. We respond within 24 business hours.
Phone Support
Phone support is coming soon. Please include your contact number in your email so our team can call you back once telephony services go live.
Live Chat
We are preparing an in-platform live chat to assist clients post-launch. Until then, email remains our primary support channel.
Global Offices
Rigel Markets operates from the United Kingdom with additional offices planned as regulatory approvals progress.
Head Office
London, United Kingdom
Finalising lease and fit-out for our flagship office. Full address and visitor details will be published once regulatory onboarding is complete.
- Corporate relations
- Compliance and governance
- Institutional partnerships
Regional Hubs
Europe, MENA & APAC
Regional presence will be announced as licences are granted. Email us to express interest or discuss representation in your market.
- Partner onboarding
- Localization projects
- Event opportunities
Support Centre
Coming Soon
Our dedicated client support centre is being staffed to provide multilingual assistance across all time zones post-launch.
- 24/5 market-hour coverage
- Specialist account teams
- Escalation management
Send Us a Message
Share your enquiry and our team will follow up by email. Fields marked with * are required.
Note: This form is a placeholder for future integration. Until the secure form is activated, please email support@rigelmarket.com for immediate assistance.
Frequently Asked Questions
Response Times
We aim to respond to all enquiries within 24 business hours. Complex cases may take longer—thank you for your patience.
Service Availability
Trading services will commence after regulatory approvals are granted. Email us to receive launch notifications.
Data Protection
Client data shared via email is protected with enterprise-grade security measures aligned to UK data regulations.
Status Updates
Subscribe to regulatory and product updates by emailing our support desk with the subject “Subscribe”.
Until regulatory authorisations are complete, Rigel Markets Ltd communicates via email only. Please do not share sensitive account credentials, passwords, or payment details. We will never request such information over email.